Billing Terms and Conditions

1. Accepted Payment Methods

At Werlona, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, Visa

All payments are processed in Canadian Dollars (CAD).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Werlona are in Canadian Dollars (CAD).
  • Prices are subject to change without notice.
  • Any applicable taxes are included in the price.

4. Secure Payment Processing

  • The Werlona uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@werlona.com

6. Fraud Prevention

  • Werlona reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Werlona
Address: 12 Main Crescent, Muenster, SK S0K 2Y0, Canada
Email: support@werlona.com
Phone: +1 5815848332

Customer Service: 

  • Monday to Friday: 08:00 - 18:00
  • Saturday and Sunday: 10:00 - 16:00

Thank you for shopping with Werlona.